A business must be profitable and must grow!
Do the following and build a profitable company:
- Have a clear vision for your business.
- Decide exactly what business you are in.
- Decide exactly who the customers are.
- Find a competitive advantage.
- Take a long term view.
- Focus on key profit areas.
- Set and monitor clear performance targets.
- Develop an obsession with customer service.
- Teach, train and develop your people.
- Provide outstanding quality, performance and service.
What else would you add to the list? Let me know — Comments welcome.
Make 2018 your best year yet!