“When is the best time to follow-up with XYZ customer?”
“When is the best time to follow-up on a recent quote?
“When is the best time to follow-up on “Blah, Blah, Blah?”
All too often we hear, It’s too early, or I am not sure now is the right time, or I don’t want to bug the Buyer/Customer/Etc.
Have you ever taken the time to think about “Follow-Up” in selling?
Some sales people follow-up too often and disturb/disrupt the potential customer. It is estimated that you need 7 contacts with potential clients/customers before a transaction happens.
I am self-taught in selling and when I found a really good system I latched on to it. I have been using the Sandler Selling system for over ten years. (I would be happy to provide my contacts to anyone interested.)
A great technique that I learned and use is the Sandler Technique of using an Up-Front Contract with potential customers.
Simply ask the prospect/Client for the next time contact would be appropriate. Set an exact date and time if possible or get at least a time frame for contact — Then do what was agreed upon!
Too many times I have had sales people working for me or trying to sell to me stop — after the very first call.
Never get caught in this trap —
It’s too soon to call — Now it’s too late the order was let to someone else.
Make 2017 your best year yet!