Customer contact and follow-up!

Ask a sales person –

“When is the best time to follow-up with XYZ customer?”

“When is the best time to follow-up on a recent quote?

All too often we hear, It’s too early, or I am not sure now is the right time, or I don’t want to bug the Buyer/Customer/Etc.

Have you ever taken the time to think about “Follow-Up” in selling? It is estimated that you need 7 contacts with potential clients/customers before a transaction happens.

I am self-taught in selling and when I found a really good system I latched on to it. I have studied and used the Sandler Selling system for many years. (I would be happy to provide my contacts to anyone interested.)

One great technique that I learned and use is the Sandler Technique of using an Up-Front Contract with potential customers.

 Simply ask the prospect/client for the next time contact would be appropriate. Set an exact date and time if possible or get at least a time frame for contact — Then do what was agreed upon!

Too many times I have had sales people working for me or trying to sell to me stop — after the very first call.

Never get caught in this trap — It’s too soon to call — “Oops” now it’s too late the order was let to someone else.

Make 2018 your best year yet!

 

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