Build a profitable business / make it grow!

A business must be profitable and must grow!

Do the following and build a profitable company:

  1. Have a clear vision for your business.
  2. Decide exactly what business you are in.
  3. Decide exactly who the customers are.
  4. Find a competitive advantage.
  5. Take a long term view.
  6. Focus on key profit areas.
  7. Set and monitor clear performance targets.
  8. Develop an obsession with customer service.
  9. Teach, train and develop your people.
  10. Provide outstanding quality, performance and service.

What else would you add to the list?  Let me know — Comments welcome.

Make 2018 your best year yet!

Proven – Sales/Selling system!

I like the phrase “IF I can do it, anyone can do it.”

Many of us learn there are many things in life that are proven. It's proven that many of us can learn to ride a bike. It's proven that many of us can learn to speak in-front of others. It's proven that most of us learn to talk. It's proven …(for many, many things we can think of!). We all know that most proven things in life are taken for granted.

Why is it so hard for sales and non-sales people to believe there are proven sales systems that work.

Many people sales and non-sales people, think, act and talk about the mystique of selling. This often misconstrued belief of sales and selling leads to belief that sales is magic, a given to a few gifted people. Nothing could be further from the truth.

I've talked and written many times about the two proven items of sales and selling.

  1. Good sales training and continued coaching can produce quality sales people.
  2. A selling system or cookbook, followed daily can and will produce results.

Get the books, get the training, build a cookbook and see tremendous results.

Make 2018 your best year yet.

Want more information on cookbooks for selling let me know. Want more information on great sales training and system look up Sandler Selling.

 

Mentors!

A mentor is an experienced and trusted advisor. Sometimes we have face-to-face mentors and mentoring. Sometimes we have indirect mentoring through reading books, watching videos, on-line, and possibly in passing with family and friends.

Not knowing it at the time, my dad was my first mentor in sales training. This is one of those things I realized later in life that the mentoring I received was tremendous. My sales career, once started, was greatly influenced by his methods and persistence in sales.

I read all kinds of books. Some novels for enjoyment. Self help books and many books related to sales, selling, running and operating a business.

However, I knew that there was a lot more to learn about sales and business operations. I studied and read many mentors. Zig Ziglar, Dr. Norman Vincent Peale, Jim Rohn, Earl Nightingale. Dr. Robert Schuller to name a just few. There are countless others in my library. I have had privilege to meet some of these people and have enjoyed reading and learning about their thoughts and ideas on life and business.

Do you have a mentoring program on-going for daily learning. There is so much material available today, it can be mind-boggling.

Start or really get going on a self-education program of your personal interests. I have created daily routines, daily rituals that ensure pathways for me to progress forward. I set goals and measure daily. You can too.  Find a mentor and never stop learning.

Let me know your thoughts.

Make 2018 your best year yet!

 

AS9100d / Lean Manufacturing / Efficiency / Bottom Line!

AS9100d / Lean Manufacturing / Efficiency / Bottom Line!

I was introduced to one of the latest quality systems of the time in 1997. The Boeing quality system. We passed in December 1997 and never looked back.

I have always embraced the latest quality system available for the company.

Last month our company passed and moved from AS9100c to AS9100d quality system.

10 years ago I was introduced to “Lean Manufacturing” and after a bit of non-belief from employees, I made “Lean Manufacturing” a permanent part of my organization. Now in a new company I plan to again go completely into “Lean Manufacturing”. It can be done in a job shop. It definitely worked in my last company.

Couple the efficiency gains of “Lean Manufacturing” with the really good principles of the quality system AS9100d and really good things happen to the organization and the bottom line.

You can end up doing a whole lot more with a whole lot less. Our previous company went from $4 million in yearly sales with 90 employees to producing $15 million in yearly sales with 91 employees.

This stuff works — But — only if top management believes and works through the processes of quality and “Lean Manufacturing”.

Sounds almost too good to be true. I lived it. It works. Let me know your thoughts, and/or, contact me with questions.

Remember it is time to get ready for 2018. Get ready to make 2018 your best year yet!

 

Make an appointment and get ready for 2018!

Make an appointment and get ready for 2018!

I think about doing things and “sometimes” don't get around to doing them. Actually, I have had to-do items on my list for years that I want to-do but never seem to complete, or get to.

Over the past years I finally found a way to get to those things that I feel are important. Make an appointment with myself. Write down a date and time and be ready to do nothing for that time period except work on the project or goal.

With the Holidays coming I am looking at and writing down time to think and work on “What 2018 will look like!”. I am making an appointment, actually several appointments with myself to dedicate time on working and setting my 2018 goals. I try to set these times at about 1-1/2 hours maximum.

Set your time and don't miss it.

Try to think about and write down all things pertinent to having a successful 2018 year. YES, the first session will be messy. You will have random thoughts and non-organized thoughts.

BUT — you will have them written down. That’s way more than half the battle. You will be light-years ahead of others.

Then set your second session to go over and really think about the important items and organize these thoughts and have them ready to review as the year begins and moves forward.

Let me know your thoughts and how this works for you.

Good Luck!      Make 2018 your best year yet!

Sales goals 2018! Are you being held accountable? Do you want to be held accountable?

Sales goals 2018! Are you being held accountable? Do you want to be held accountable?

Soon the next year 2018 goals will be set for sales!

As a salesperson are you ready to go get them? If you are setting high aspirations and goals for next year's sales, are you being held accountable? Can you hold yourself accountable? Can you see the year through and complete your sales goals?

Unfortunately there are many sales people with very loose structure. The boss says go forth and bring home business, with no discussion of how much or what type. There is no discussion as to how the business is going to be brought in.

I do have an accountability group of various sales people wanting to figure out how to have accountability for their actions and report on how well, or not well they are doing.

Finding these type sales people is difficult. Most don't want to report and have accountability. We have had our group for several months this year. A small group and already have seen drop off because recording behaviors and adhering to them is difficult.

The core group that we have believes in recording, reporting and discussing weekly sales efforts. AND, they are ready to talk about what went wrong, what went right, how much success they had and what they want to do to get better next week.

Not for faint of heart or excuse makers — we do now have 3 openings.

Are you ready to watch sales go to another level? Let me know.

I hope 2017 is ending as a great year. Get ready to make 2018 even better!

 

 

 

2017 – Will sales goals be met?

Is your sales team on track?
Are your sales people working or resting on their laurels? Are they selling more products to current customers rather than going out to do the harder work of landing new customers?
Your sales force may not need an overhaul, but if the idea of having a well-developed sales pipeline seems like a pipe dream, it’s time to fix the process.
All too often companies think that the key is to just hire more sales people.
Focus on how customers prefer to buy. Knowing customer preference can ultimately help you see how many salespeople you need and how best to use them.
I developed a point system with minimum monthly requirements of face-to-face visits, meaningful telephone conversations and other customer contacts (ie – Email, Mail, Corporate social media contact, Etc.)
The point system eventually allowed us to understand that within our industry, we could develop a sales person to be at a $3 million yearly sales run rate within 18 – 24 months.
We could then predict sales and company growth.
Do you have a tracking system to determine if sales are on track?
Do you have a process and training to keep your sales group on Track?

Third quarter — Are you making your sales or ready to make excuses?

Excuses

Third quarter makes or breaks sales success. You as a sales person need to have the pipeline going with plenty of upcoming opportunities working. Many sales people have lead times of 9 to 15 weeks. If you aren't booking orders this quarter you won't be able to fill the last quarter of the year — Then out come the excuses.

Obviously if you haven't completed booking all orders for the year by end of this quarter or early into next quarter sales for the year can't happen.  Management questions of performance will begin.  What is happening?  Where are the sales?

The problem with sales that bothers me most follows:

I've read that more than 1/2 sales people do not have the right skills to be successful. Not because of lack of talent, but the inability of organizations to provide specific tools and training for sales success. Many companies do not have a defined sales process. Many companies don't have a process to share best practices.  Sales managers don't coach sales people. There is often no tracking system. 

With this being true, sales people have no choice but to become excuse making machines. 

Having defined processes based on success are imperative. Over the years from personal experience and really good sales training I have developed a program for sales success. Several sales people from other selling areas have taken this system and developed and adapted it to their specific situation and have attained really great selling success.

Let me know thoughts and/or if you want more information.

Make 2017 your best year yet?

Lean Manufacturing!

I started on my Lean Journey in 2007. I joined a group of likeminded people wanting to improve Aerospace supply chain. After reading about Lean Manufacturing and hearing testimonials I took a complete leap into the world of Lean. I was producing approximately $10 million per year in sales, had good quality, very low (terrible) inventory turns with only reasonable on-time delivery.

I wanted my Company to be the best in class for our products. I hired two Lean managers, told one to start at the front end of our manufacturing process and the other to start at the end and eventually they would meet somewhere in the middle.

1st year I had no increase in costs. The lean initiatives paid for the two Lean managers. 2nd year my costs started dropping, profit improved and we began seeing improvement in quality and delivery. Inventory started dropping, inventory turns started an upward trend.

I was so naïve those years that I hadn’t realized I wasn’t even in the game for Lean — Yet. Gradually I began to see the benefit for my entire enterprise, from sales, order entry, engineering, and manufacturing through after delivery service.

Do you have a lean understanding or do you view it as a personnel and cost reduction opportunity?

Make 2017 your best year yet!

A good week!

I have been learning the profession of selling for many years.  I have read and studied many books and articles, and attended quite a few courses and seminars on selling.  For many years, I had a company on retainer to provide continuous sales training for my sales staff.  I have continued using a sales “Cook Book” — a behavioral measurement system for staying in the selling game and meeting goals.

Last week was a good week, making sales goals for the company and continuing with behaviors to get future results.  

Earlier this month I was asked to form a weekly Accountability Group for several sales people.  We have had three sessions and already each of us, including myself, see better sales results.  Our objective is to make sure we are all following the behaviors needed for making sales goals weekly, monthly and for the year.  By leading the group I find myself becoming better focused on making my goals happen. I'll describe more about our group and results in the future.

Are you measuring your daily behaviors to get desired results?  

If you have thoughts on this — Let me know.  If you would like a sample of our measurement planning “Cook Book” — Let me know.

Make 2017 your best year yet!