Monthly Archives: June 2019

Easy or Difficult?

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Have you ever thought about how easy or difficult it is to do business with your company?

I look at other businesses and items of interest, especially on the internet. Many times I turn away and do not get any information about the company or its products. If before I see the product or service I have to give my contact information or worse, a credit card to see something free — I leave!

Having said that — I started looking at doing business with my company. Is it easy or difficult? My conclusion was that it was difficult. We didn't really make things easy.

So now I am on a quest of making this business easy to get information and do business with us. Not an easy quick task. However, I am continually reviewing our practices and asking — “What makes doing business with us easier?”

Is it easy or difficult to do business with your company? Good luck — !

I am going to make doing business with us easier.

Make 2019 your best year yet!

Sales, Selling — Follow-up?

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Ask a sales person –

“When is the best time to follow-up with XYZ customer?”

“When is the best time to follow-up on a recent quote?

“When is the best time to follow-up on “Blah, Blah, Blah?”

All too often we hear, It’s too early, or I am not sure now is the right time, or I don’t want to bug the Buyer/Customer/Etc.

Have you ever taken the time to think about “Follow-Up” in selling?

Some sales people follow-up too often and disturb/disrupt the potential customer.  It is estimated that you need 7 contacts with potential clients/customers before a transaction happens.

I am self-taught in selling and when I found a really good system I latched on to it.  I have been using the Sandler Selling system for over fifteen years. (I would be happy to provide my contacts to anyone interested.)

A great technique that I learned and use is the Sandler Technique of using an Up-Front Contract with potential customers.

Simply ask the prospect/Client for the next time contact would be appropriate.  Set an exact date and time if possible or get at least a time frame for contact — Then do what was agreed upon!

Too many times I have had sales people working for me or trying to sell to me stop — after the very first call.

Never get caught in this trap —

It’s too soon to call — Now it’s too late the order was let to someone else.

Make 2019 your best year yet!

Daily sales behaviors?

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Daily behaviors completed and measured get results. 

I utilize and require sales people working with me to use a tracking system consisting of 7,500 points per year. I know that if a sales person does the behaviors consistent with Prospecting, Telephone, Email, and Face-to-Face customer contact at a rate of about 33 points on average for 230 working days per year, can bring in $3,000,000+ in sales bookings for the company. It is a proven process. It works.

Many sales people won't do daily behaviors. Doing and tracking is hard. 

A lot of sales people get little or no training in selling behaviors. I’ve met, hired and fired sales people who are afraid of the accountability a system creates. 

Couple a good behavioral system with consistent on-going training and sales happen. 

The system can actually be set up for the entire year. Think about that. Set up your sales schedule for the next twelve months, do the daily behaviors and watch your income go to where you want it to go and no excuses.

POWERFUL STUFF!

Contact me for more point system information. I'll also direct you to some good sales training to go with it.

Make 2019 your best year yet!